Privacy Policy

Effective Date: September 4, 2026

Pablo Valles ("Pablo Valles," "we," "us," or "our") is a marketing and lead generation service operated by Pakka Travel LLC. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, submit a form, request information, communicate with us, or use our services.

Information We Collect

We may collect information you voluntarily provide to us, including:

Name
Email address
Phone number
Business information
Information about your marketing needs, goals, or project
Appointment and scheduling information
Communications you have with us
Other information you choose to provide through our website or forms

We may also collect certain technical information when you visit our website, such as your IP address, browser type, device information, and information about how you interact with our website.

How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests
Provide information about our services
Schedule and manage appointments
Communicate with you about an active project or inquiry
Provide customer service and support
Send appointment reminders and updates
Ask questions or provide information related to your project
Deliver services you request
Improve our website, services, and customer experience
Send marketing and promotional communications when you have separately opted in to receive them
Maintain records of consent and communication preferences
Comply with applicable legal and regulatory requirements

SMS/Text Messaging

If you provide your mobile phone number and separately consent to receive text messages from Pablo Valles, we may use your phone number to send the types of messages described in the consent provided to you.

Depending on the consent you provide, messages may include customer care and transactional communications such as appointment scheduling, appointment reminders, appointment updates, project-related questions, customer service communications, and information related to your inquiry or services.

If you separately opt in to marketing messages, you may also receive promotional communications, including information about services, special offers, discounts, and other promotional updates.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.

Your consent to receive marketing text messages is not required as a condition of purchasing goods or services.

Mobile Information and SMS Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell or rent your mobile phone number or SMS opt-in information to third parties for their own marketing or promotional purposes.

Your SMS consent and communication preferences are used to manage communications with you and to comply with your communication preferences.

How We Share Information

We may share information with service providers and contractors that help us operate our business, website, scheduling systems, communication systems, payment systems, analytics tools, and other business functions.

These service providers may process information on our behalf and are expected to use it only for the purposes for which it is provided.

We do not sell your personal information.

We do not share mobile phone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

We may disclose information when reasonably necessary to comply with applicable law, legal process, court orders, governmental requests, or to protect our rights, users, or business.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website usage, improve our services, measure advertising performance, and provide relevant content.

You may be able to control cookies through your browser settings or other available privacy controls.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect the information we collect from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and communication records, comply with legal obligations, resolve disputes, and enforce our agreements.

SMS consent and opt-out records may be retained as necessary to document and honor communication preferences.

Your Communication Preferences

You may request to stop receiving certain communications from us at any time.

For SMS messages, reply STOP to opt out or HELP for assistance.

You may also contact us directly using the contact information below to request changes to your communication preferences.

Opting out of marketing communications does not necessarily stop transactional or customer-care communications that are necessary to respond to an active inquiry, appointment, project, or service you have requested, where permitted by applicable law.

Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your information is used.

To make a privacy-related request, please contact us using the information below.

Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

When we make changes, we will update the Effective Date at the beginning of this policy.

Pablo Valles
Operated by Pakka Travel LLC
Website: pablovalles.com

For privacy questions or requests, please contact us through the contact information provided on our website.